This is fantastic:
wait but why: 11 Awkward Things About Email
The folks at waitbutwhy.com have perfectly broken down present-day email etiquette. They take us through the subtleties of the ellipse-ending, the concentric circles of trust, how to tell if you’re someone’s subordinate and more:
If someone you’re emailing with:– is making typos and you’re not– is skipping punctuation and you’re not– is skipping capitals and you’re not– is taking a long time to reply and you’re not– is responding to your long, well-written emails with much shorter responsesThen you’re their bitch.Unequal email power dynamics can happen for many reasons—a professional ladder discrepancy, an age discrepancy, a “customer’s always right” situation, a thing where many people are all emailing one person—but usually, it’s that the person writing the high-quality email wants/needs something from the person writing the low-quality email. Simple as that.
It’s brilliant stuff, delivered via stick figure cartoons. Go take a look.